Age of Admittance
The nursery accepts children aged from 0-5 years.
Hours of Opening
The nursery will be open from 08:00 to 18:00 Monday to Friday all year except for public and bank holidays, and also for a week at Christmas.
The nursery operates a settling in policy and aims to work with parents/carers to settle your child comfortably into the nursery environment. Pre-registration visits are encouraged and parents are welcome to stay with their child in the nursery until they feel happy to leave them in our care.
Dropping-off and Collection of Children
Children should be dropped off by parents/carers into the care of a nursery member of staff and entered into the attendance register. Children will not be released into the care of anyone other than those named on the record care unless authorised by the parents personally, by telephone or in writing. In addition, a personal introduction by the parents of anyone who is named on the record card and may be collecting the child is encouraged. A password system of authorisation is also in place in case of emergencies.
Children will be provided with drinks and snacks at regular intervals along with (where applicable) three freshly prepared, nutritious and balanced meals produced by our own in-house chef. Menus are be available for parents’ information.
Formula milk must be provided by the parent.
Shop brand nappies are provided, if your child requires branded nappies these need to be provided by the parents.
We request that children’s clothing are labelled and that a spare set of clothes is kept at the nursery in case of accidents. Outdoor clothing e.g wellies should also be provided to suit the season.
Any child who is unwell should not attend the nursery and we reserve the right to refuse to accept him/her until we are satisfied that they are not infectious. This is to protect other children in the nursery from cross-infection. Antibiotic medicines will only be administered by nursery staff after the child has been taking them for more than 48 hours at home and only with written authorisation from the parents/carers.
The nursery has a written policy available to view on behaviour management. The use of any form of physical chastisement, verbal humiliation or aggressive handling of a child is not acceptable at The Avenue Day Nursery.
Parents are welcome to use the car park at the front of the nursery but we cannot accept responsibility for subsequent injury or loss to persons or property. Drivers are asked to be extra cautious whilst in the vicinity of the nursery.
Registering Your Child
To register your child click here for a registration form. Please fill it in and return it to us with a cheque for £40.00 made out to The Avenue Day Nursery. The registration fee is non-refundable.
A deposit of £50 is required before your child starts at the nursery. This deposit is refundable when your child leaves the nursery if the required ‘one month’s written notice’ has been given and there are no outstanding fees owed to the nursery. The deposit is not refundable if you do not take up the child’s place.
Payment of Fees
Fees are due no later than the 1st of each month payable by standing order. Late payment of fees will constitute a breach of the childcare contract and may result in termination of your child’s place at the nursery. Full fees are payable when your child is absent through sickness or away on holiday.
Full-time children will be excluded from paying for bank holidays. Part time children will be charged but can swap their day to accommodate bank holidays where possible.
10% sibling discount on the oldest child, until they receive funding.
One calendar month’s notice commencing from the 1st day of the month must be given in writing when terminating or altering days to a childcare place. We will accommodate parents’ needs where possible, but cannot guarantee that a full-time place can be reduced to a part-time one and vice-versa. The Avenue Day Nursery reserves the right to terminate a child’s place with immediate effect if a serious breach of these terms and conditions occurs, or if termination of a child’s place is considered by the nursery to be in the best interests of the nursery and/or the continuing welfare of the other children.
In the interest of you child’s care and safety, all nursery records relating to your child must be completed and returned to the nursery prior to your child’s start date. Failure to do so would result in our being unable to accept your child into our care.
Policies and Procedures
The nursery’s policies and procedures are available to review on request.
Our fees are reviewed annually and any changes will take effect on the 1st of September. The Avenue Day Nursery reserves the right to amend the terms and conditions. If any changes occur we will endeavour to give ones month’s notice.
The nursery has a formal complaints policy and if a parent/carer should have cause for complaint they should report it without delay to the nursery manager. If the matter cannot be resolved then parents can raise the issue with the nursery owner/s. If you are still not satisfied you have the right to take the matter to the Office for Standards in Education (Ofsted) at the following address:
Applications, Regulatory and Contact (ARC) Team
Manchester M1 2WD
Last modified 9th March 2017
Data collected by third parties
Access to and sharing of data
In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under United Kingdom law.
Data we collect and how we use it
When submitting a form on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties.